General

This website is operated by:

Paloina

Business ID: 3089402-5

paloinaceramics@gmail.com

Phone: ±358442066973

 

These terms and conditions govern the use of our online store and all orders placed through it. By using the online store you accept these terms and agree to follow them. 

 

We reserve the right to change or update the content of the online store, including changes to prices, product selection or these terms. 

Orders

You can purchase products with the shopping bag feature online. You will receive an order confirmation by email after placing your order, and a shipping confirmation once your order has been sent. 

You may submit an order either as a registered customer or without creating an account.

Prices are in euros and include Finnish VAT of 24%.

Payment methods

We accept all major debit and credit cards. Payments are operated via Stripe. All transactions are SSL-secured. More information about Stripe is available on the website of Stripe.

Return policy

Please note that we do not accept returns on earrings due to hygiene reasons unless the product is unused.

We hope that you enjoy your purchase. However, if you are unhappy with your product please contact us via email (email link)

Liability

We are not responsible for delays due to any obstacle beyond our influence. These type of ''force majeure'' situations include for example unusual natural phenomena, disturbances in transportations, strikes etc.

Please note, that the colours can be reflected in different ways depending on your screen and computer settings. Therefore we cannot guarantee that the colours appearing on the webshop reflect the exact colours of the items in reality. 

Processing data

We are responsible for processing and storing customer data carefully. For more information regarding the processing of personal data and data protection please read our Privacy Policy.